To check that you have the product required for the upgrade/crossgrade you wish to purchase in your account, please use the Search My Products function on your My Products page:
If you do not have the necessary product required for the upgrade/crossgrade in your account then you will see this message:
Unfortunately, this means you are not eligible for this upgrade/crossgrade. We recommend searching for the full version of the product you are interested in and purchasing that instead.
Please note: We have noticed that many of our customers have more than one account registered at Plugin Boutique. Please make sure that when you purchase an upgrade/crossgrade, you are logged into the correct account.