If you do not have the necessary product required for the upgrade/crossgrade in your account then you will see this message:
Unfortunately, this means you are not eligible for this upgrade/crossgrade. We encourage you to search for the full version of the product you are interested in and purchasing that instead.
Please Note: We have noticed that many of our customers have multiple accounts on PluginBoutique.com. Please make sure that when you are trying to purchase an upgrade/crossgrade you are logged into the correct account.
To check that you have the necessary product required for the upgrade/crossgrade you wish to purchase already in your account, we recommend using the Search My Products function within your account area to find it: