General Support ← Knowledge Base Contact Information Delivery Policy Does support cover teaching me how to use the software? English is not my first language – can I view your site in my language? I can’t get my software to work, can I have a refund? I have purchased products for my PC and now I moved to Mac (or vice versa). Can you transfer over the software? What are your hours of support? Who can I contact with a support question? Who provides technical support for my software, you or the manufacturer?