All articles

  1. AIR Music Download Area

  2. AIR Music Installation Instructions

  3. AKAI Installation Instructions (VIP Plus)

  4. AKAI Installation Instructions Guide (VIP Standard)

  5. AKAI VIP Download Area

  6. Buying a product as a gift

  7. Can I call you and purchase over the phone?

  8. Can I download both Windows and Mac OS X versions of my products from within my Plugin Boutique account?

  9. Can I purchase with PayPal and all other major Credit Cards?

  10. Can I view my order invoices?

  11. Contact Information

  12. Delivery Policy

  13. Do I have to create a account to purchase from you?

  14. Do I have to sign up for your newsletter to purchase?

  15. Educational Discounts at Plugin Boutique

  16. English is not my first language – can I view your site in my language?

  17. How can I view prices in my preferred currency?

  18. How do I download updates within my account?

  19. How do you handle currency conversion?

  20. I am having problems downloading Free/Trial installers

  21. I can’t download - can you send me a physical product?

  22. I do not want to receive emails from Plugin Boutique anymore - can I unsubscribe?

  23. I have a support question - how do I contact the Support Team?

  24. I have completed my purchase - what happens next?

  25. I have entered my valid VAT number, but the VAT amount is not being deducted

  26. I want to purchase a gift card/certificate – do you have those?

  27. I'm using Mac, but it seems I have downloaded software for Windows

  28. If I purchase from the USA do I pay VAT?

  29. If I purchase from you, do I still have the same warranty as I would if purchased directly from the manufacturer?

  30. If I purchase software from you, will you share my contact details with the manufacturer?

  31. My installation keeps on failing? Do I have another try?

  32. Plugin formats explained (VST, AU, AAX, etc)

  33. Problems logging in on Mac

  34. Waves Demo Activation & Installation Area

  35. Waves Registration, Activation & Installation Area

  36. What if I purchase a product which my platform does not support?

  37. What is Virtual Cash?

  38. What is your refund policy?

  39. Where can I find instructions on how to download and install my product?

  40. Who provides technical support for my software - Plugin Boutique or the manufacturer directly?

  41. Will I be notified when a product in my account is updated?

Feedback and Knowledge Base