Who provides technical support for my software - Plugin Boutique or the manufacturer directly?

Both ourselves and the manufacturer can provide technical support. We would always recommend that if you encounter any issues, you please contact us before contacting the manufacturer directly. You can contact the Support Team on support@pluginboutique.com

Please include the following information in your email:

  • Operating system you are using including its version number
  • Which host/DAW application you are currently using (Ableton Live, Cubase, Logic, etc.)
  • Screenshots showing any errors you're receiving

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