1. Double-click/open the .zip folder to extract and reveal its contents > select the .dmg file to launch the installer.
2. Double-click the 'Licence Support.pkg' file to begin the installation process.
3. Once the installer has opened, click 'Continue'.
4. Click 'Continue'.
5. Read through the important information and click 'Continue'.
6. Read through the Software Licence Agreement and click 'Continue'.
7. Click 'Agree'.
8. Review the installation and click 'Install'.
9. If required, enter your computer's unique username and password > click 'Install Software'.
10. The installation of your software has successfully completed > click 'Close'.
If you have followed all the steps in this guide and are still experiencing issues, please contact us via our support ticket service at firstname.lastname@example.org