Where can I find instructions on how to download and install my product?
You can download your product as many times as you would like. If your installation fails then we recommend you do the following:
- Delete the downloaded file completely off your system
- Clear your web browser’s cache
- Download your product again
We also always recommend using a stable, wired internet connection as using WI-FI to download larger files can sometimes result in dropouts, therefore corrupting the download and deeming it unusable.
If you try all of the above and are still experiencing issues, please feel free to contact us on firstname.lastname@example.org with the following information:
- Operating system you are using including its version number
- Which host/DAW application you are currently using (Ableton Live, Cubase, Logic, etc.)
- Screenshots showing any errors you're receiving
All of our software is only available as a digital download, so unfortunately we are unable supply any physical versions.
To help you download we recommend that you try using a download manager to help stabilise and speed up the download.
If you continue to experience problems with your download, please feel free to contact us at email@example.com.
I am having problems downloading Free/Trial installers
In some cases certain plugins are not hosted on our servers. If you experience problems downloading the plugins, please enable the pop-up windows in your browser for www.pluginboutique.com only.
I've Downloaded The Wrong Format For My Computer, How Can I Fix This?Please click HERE to view our guide on how to download the correct format for your computer.
If you are still experiencing issues, please contact us via our support ticket service at firstname.lastname@example.org