Knowledge Base

  1. General Support 

    1. General Support FAQ
    2. Black Friday & Cyber Monday Support
    3. Contact Information
    4. Manufacturer Technical Support Contact List
  2. Purchasing 

    1. Purchasing & Payments FAQ
    2. Having Problems With Your Payment?
    3. Educational Discounts at Plugin Boutique
    4. What Is Your Refund Policy?
    5. Buying A Product As A Gift
  3. iZotope Neutron Elements  

    1. Neutron Elements: Serial Registration Guide
    2. Neutron Elements: Mac Installation & Activation Guide
    3. Neutron Elements: PC Installation & Activation Guide
    4. Neutron Elements: Mac Preset Download & Installation Guide
    5. Neutron Elements: PC Preset Download & Installation Guide
  4. iLok Licence Manager Guides 

    1. Getting Started with the iLok License Manager
    2. Activating a License with the iLok License Manager
    3. Deactivating iLok Licenses On Your Computer
  5. Download / Installation Help 

    1. Download / Installation Help FAQ
    2. How Do I Redeem Melodyne 4 Essential? ​
    3. AIR/Sonivox - Code Redemption Limit Has Been Reached?
    4. I've Downloaded The Wrong Format For My Computer, How Can I Fix This?
    5. Where can I find instructions on how to download and install my product?
  6. Site Usage - Tips 

    1. Having Problems Confirming Your Account?
    2. Problems logging in on Mac
    3. Plugin Formats Explained (VST, AU, AAX, etc)
    4. How can I view prices in my preferred currency?
    5. Can I view my order invoices?
  7. AIR & AKAI Download Area 

    1. AIR Music Download Area
    2. AKAI VIP Download Area
    3. AKAI Installation Guide Area (VIP Standard)
    4. AKAI Installation Guide Area (VIP Plus)
    5. Vacuum Pro: Activation and Installation Instructions
  8. Software Updates 

    1. How do I download updates within my account?
    2. Will I be notified when a product in my account is updated?
  9. Privacy 

    1. Subscribing To Our Newsletters
    2. Unsubscribing From Our Newsletters
  10. All articles 

    1. How do I download updates within my account?
    2. AIR Music Download Area
    3. Getting Started with the iLok License Manager
    4. InstaChord MIDI Routing
    5. Selling with Plugin Boutique

Feedback and Knowledge Base